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Steps to Take When Faced with a Defective Product

Steps to Take When Faced with a Defective Product

If you have purchased a defective product, you may be entitled to compensation. If the quality or the performance of a product does not match the implied terms of sale, the store that sold you the product or the manufacturer of the product can be held liable. A defective product is any product that causes injury to a person due to a design defect, defective manufacturing, or faulty labelling. A product is also considered defective if there are inadequate instructions or warnings, and it is dangerous when being used for its intended purpose.  

Determining who is liable for injuries caused by a defective product is a difficult process as the defect may have occurred at the production stage or during shipping. If a store sells a defective product, it is essential to determine whether the owner or manager knew if the product was defective or if the defect only became known after a customer reported an injury. If the owner willingly sells a defective product, it may be considered negligence by the store management, and they will be held responsible. In some cases, multiple people may be involved in the sale of goods and there may be more than one party that is responsible for providing compensation.  

If you’ve been injured by a defective product, it is important to first seek medical treatment. The next step is to preserve the defective product that caused the injury. If you are unable to keep the product, take as many photos or videos as possible to document it. Additionally, try to maintain the product packaging and your receipt. The third step is to document the incident and explain how the product caused your injury. Finally, it is important to seek legal representation. Companies who are defending defective product lawsuits will hire lawyers to fight the case. As such, it is vital to hire an experienced lawyer to protect your rights and fight for your best interests.

If you’ve been injured by a defective product, contact our team of experienced personal injury lawyers today!

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